FAQ

What Methods of Payment does PACE accept?

⋅ PACE gladly accepts Visa, MasterCard, and American Express.
⋅ Electronic transfer or debit.
⋅ ACH.
⋅ Check.
⋅ PACE can also set up your account to automatically bill your credit card or debit your checking account at each billing cycle. Please contact one of our friendly customer service representatives at 1-866- 410-7222 or 205-621-9013 to inquire about these or other methods of payment.

Who in our company can have on-line access to our account to place orders, review POD, track orders, etc?

⋅ Simply fill out the registration forms for each individual you desire to have access, then your administrator can add as many as you require.

Can I receive printouts or a list of our deliveries as well as POD information each day?

⋅ We have customized reports that can be set up and sent out to authorized multiple emails in your company.

How do I set up an account?

⋅ Please contact our Account Manager at 1-866-410-7222 or 205-621-9013 to get your account set up with PACE.

What are your different service levels?

⋅ PACE offers scheduled, routed, dedicated, expedited, same day, hot shot, and special orders 24 – 7. Equipment ranges from auto, cargo vans, 26 -foot trucks, dock high, LTL, TL, 53- foot tractor trailers.

When can I place an order?

⋅ Our 24- hour customer service can be reached by calling 1-866-410-7222 or 205-621-9013 and we’ll be happy to assist you day or night.